Our page: https://www.instagram.com/fitrun.ua is temporarily frozen due to technical problems. You can write your questions to our reserve page: https://www.instagram.com/fitrun_ua or to the contacts indicated on the website We are always in touch. FITRUN team
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+38 (063) 155-44-69
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65120, Ukraine, Odesa. St. Basic 14
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FAQ

If you did not find the answer to your question, write to us

Instagram: @fitrun.ua
Phone number: + 380631554469 (Viber/WhatsApp)

The size grid is in the product card. It is enough to click on it and a window with a dimensional grid will appear.

That's how we deliver worldwide. You can go to the cart and select your country from the list.

We use high quality Italian fabrics, such as Carvico, which ensure comfort and durability. Our products are also sewn with English and German threads, which guarantees the reliability and durability of the seams.

Each product page has a size chart to help you choose the right size. If you have any further questions, you can contact our support team and we will be happy to help you.

If you need to return or exchange an item, please contact our customer service within 14 days of receiving your order. The product must be in its original packaging and without signs of wear.

Our products are manufactured in our own production, so the production time can be 5-8 days. Delivery within Ukraine is free, and international delivery costs a fixed $18.

Yes, we ship worldwide. The cost of international delivery is fixed and is $18.

After sending the order, you will receive a tracking number with which you can follow the delivery status on the website of the postal service.

We accept payment by Visa and MasterCard bank cards, as well as through payment systems such as PayPal.

Yes, we regularly hold promotions and offer discounts on certain products. Subscribe to our newsletter and follow updates on the website and social networks to stay up to date with all the offers.

If you want to change or cancel an order, please contact our support team as soon as possible. We will try to take your wishes into account if the order has not yet been sent to production.

We recommend washing our clothes at a temperature no higher than 30 degrees, avoiding bleaching and drying in the shade. This will help preserve the quality of the fabric and the brightness of the color.

Yes, delivery within Ukraine is free.

Yes, we provide the opportunity to try on. You can try on our clothes at Nova Poshta branches in specially equipped fitting rooms or take your order home for a fitting, because we trust our customers.